PRIVACY POLICY

INTRODUCTION

Thank you for choosing to be part of our community at assistante_personnelle ('company', 'we', 'our' or 'our'). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or practices regarding your personal information, please contact us at %mail_contact% .

When you visit our website https://www.assistantepersonnelle.ch ('Site') and use our services, you are entrusting us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you as clearly as possible what information we collect, how we use it and what rights you have in relation to it. We hope you will take the time to read it carefully, because it is important. If there are any terms in this privacy policy with which you do not agree, please stop using our site and services.

This privacy policy applies to all information collected through our websites (such as https://www.assistantepersonnelle.ch ), and / or any service, sales, marketing or associated event (we refer to them collectively in this Privacy Policy as “Sites”).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

Table of contents

WHAT INFORMATION DO WE COLLECT?

Personal information you give us

In short: we collect the personal information you provide to us, such as name, address, contact details, passwords and security data, payment information and social media login data .

We collect personal information that you voluntarily provide to us when you [register with the Sites or Applications,] express an interest in obtaining information about us or our products and services, when you participate in activities on the Sites [(such as posting messages) in our online forums or participating in contests, contests or giveaways)] or by contacting us.

The personal information we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect may include the following:

Name and contact details. We collect your first and last name, e-mail address, postal address, telephone number and other similar contact data.

Identifiers. We collect passwords, password hints, and similar security information used for account authentication and access.

Payment data. We collect the data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review their privacy policies and contact the payment processor directly to answer your questions.

Social media connection data. We offer you the option to register using your social network account details, such as your Facebook, Twitter or any other social network account. If you choose to register in this way, we will collect the information described in the section called “Social Connections” below.

All personal information you provide to us must be true, complete and correct, and you must notify us of any changes to that personal information.

Information collected automatically

In short: certain information - such as IP address and / or browser and device characteristics - is collected automatically when you visit our websites.

We automatically collect certain information when you visit, use or browse the Sites. This information does not reveal your specific identity (such as your name or contact details) but may include device and usage information, such as your IP address, browser and device characteristics, operation, language preferences, referral URLs, device name, country, location, information about how and when you use our site and other technical information. This information is primarily necessary to maintain the security and operation of our sites, as well as for our internal analyzes and reports.

Like many businesses, we also collect information through cookies and similar technologies. [You can find out more about this in our COOKIES POLICY ].

FOR MOBILE OR FACEBOOK APPLICATION ONLY:

Information collected through our applications

In short: we may collect information about your geolocation, your mobile device, your push notifications and your Facebook permissions when you use our applications.

If you use our applications, we may also collect the following information:

Geolocation information. We may request access or authorization and track location-based information from your mobile device, either continuously or while you use our mobile application, to provide location-based services. If you want to change our access or permissions, you can do so in your device settings.

Access to mobile devices. We may request access or authorization to certain features of your mobile device, including [Bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage,] and other features of your mobile device. If you want to change our access or permissions, you can do so in your device settings.

Mobile device data. We may automatically collect information about the device (such as your mobile device ID, model and manufacturer), operating system, version information, and IP address.

Push notifications. We may ask you to send you push notifications regarding your account or the mobile application. If you want to opt out of receiving these types of communications, you can turn them off in your device settings.

Facebook permissions. By default, we access your basic Facebook account information, including your name, email, gender, birthday, current city, and profile photo URL, as well as other information you choose to make public. We may also request access to other permissions related to your account, such as friends, records, and likes, and you may choose to grant or deny us access to each individual permission. For more information on Facebook permissions, see the Facebook permissions reference

Information collected from other sources

In short: we may collect limited data from public databases, marketing partners, social media platforms and other external sources.

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (like Facebook), as well as other third parties. Examples of information we receive from other sources include: social network profile information (your name, gender, birthday, current email, city, state and country, user identification numbers for your contacts , URL of the profile picture and any other information you choose to make public); marketing leads and search results and links, including paid ads (such as sponsored links).

HOW DO WE USE YOUR INFORMATION?

In short: we process your information for purposes based on legitimate business interests, the performance of our contract with you, compliance with our legal obligations and / or your consent.

We use personal information collected through our sites for various business purposes described below. We process your personal information for these purposes based on our legitimate business interests (“business purposes”), in order to enter into or perform a contract with you (“contractual”), with your consent (“consent”), and / or for compliance with our legal obligations (“Legal reasons”). We indicate the specific processing grounds that we rely on next to each purpose listed below.

We use the information we collect or receive:

To facilitate the account creation and login process [with your consent]. If you choose to link your account with us to a third party account * (such as your Google or Facebook account), we use the information you have authorized us to collect from those third parties to facilitate account creation and the sign-in process. . See the section below titled “Social Connections” for more information.

To send you marketing and promotional communications [for commercial purposes and / or with your consent]. We and / or our third party marketing partners may use the personal information you send to us for marketing purposes, if this is consistent with your marketing preferences. You can opt out of our marketing emails at any time (see 'Your Privacy Rights' section below).

To send you administrative information [for commercial purposes, for legal and / or possibly contractual reasons]. We may use your personal information to send you information about products, services and new features and / or information about changes to our terms, conditions and policies.

Fulfill and manage your orders [for contractual reasons]. We may use your information to process and manage your orders, payments, returns and exchanges made through the Sites.

To post testimonials [with your consent]. We post testimonials on our sites which may contain personal information. Before posting a testimonial, we will obtain your consent to use your name and testimonial. If you would like to update or delete your testimonial, please contact us at %mail_contact% and be sure to include your name, location of the testimony and contact details.

Deliver targeted advertising to you [for our business purposes and / or with your consent]. We may use your information to develop and display content and advertising (and work with third parties who do) tailored to your interests and / or location and to measure its effectiveness. [For more information, see our COOKIES POLICY ].

Administer sweepstakes and contests [for our business purposes and / or with your consent]. We may use your information to administer sweepstakes and contests when you choose to enter contests.

Request feedback [for our business purposes and / or with your consent]. We may use your information to request feedback and contact you about your use of our sites.

To protect our sites [for business and / or legal reasons]. We may use your information as part of our efforts to keep our sites secure (for example, for surveillance and fraud prevention).

To enable user-to-user communications [with your consent]. We may use your information to enable user-to-user communications with the consent of each user.

To enforce our terms, conditions and policies [for commercial, legal and / or possibly contractual reasons].

To respond to legal requests and avoid harm [for legal reasons]. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond to it.

For other business purposes. We may use your information for other business purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our sites, products, services. , marketing and your experience.

WILL YOUR INFORMATION BE SHARED WITH EVERYBODY?

Bottom Line: We only share information with your consent, to comply with laws, to protect your rights or to fulfill business obligations.

We only share and disclose your information in the following situations:

Legal compliance. We may disclose your information when we are legally required to do so in order to comply with applicable law, government requests, legal process, court order, or legal process, such as in response to a court order or subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital interests and legal rights. We may disclose your information when we believe it is necessary to investigate, prevent or take action regarding potential violations of our policies, suspicions of fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in a dispute in which we are involved.

Suppliers, Consultants and Other Third Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who provide services for us or on our behalf and who need access to this information to perform this work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will allow them to collect data about how you interact with the Sites over time. This information can be used, among other things, to analyze and track data, determine the popularity of certain content and better understand online activity. Unless stated otherwise in this policy, we do not share, sell, rent or trade any of your information with third parties for promotional purposes.

Commercial transfers. We may share or transfer your information in connection with or during negotiations of any merger, sale of company assets, financing or acquisition of all or part of our business to another company.

Third party advertisers. We may use third party advertising companies to serve ads when you visit the Sites. These companies may use information about your visits to our websites and other websites contained in web cookies and other tracking technologies to provide advertisements about products and services of interest to you. [See our COOKIES POLICY for more information]

Affiliates. We may share your information with our affiliates, in which case we will ask those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business partners. We may share your information with our business partners to provide you with certain products, services or promotions.

With your consent. We may disclose your personal information for any other purpose with your consent.

Other users. When you share personal information (for example, by posting comments, contributions, or any other content on the Sites) or otherwise interact with public areas of the Site [or Application], that information Personal may be viewed by all users and may be posted publicly outside the Site [and our App] in perpetuity. [If you interact with other users of our sites and register through a social network (such as Facebook), your contacts on the social network will see your name, profile picture, and descriptions of your activity.] From Likewise, other users will be able to view descriptions of your activity, communicate with you on our sites and view your profile.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In short: we may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information on how we use these technologies and how you can refuse certain cookies is set out in our Cookie Policy .

HOW DO WE MANAGE YOUR SOCIAL CONNECTIONS?

In Brief: If you choose to register or log into our websites using a social media account, we may have access to certain information about you.

Our sites provide you with the ability to register and login using your third-party social media account details (such as your Facebook or Twitter credentials). When you choose to do so, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the relevant social media provider, but will often include your name, email address, friend list, profile picture, and other information you choose to. make public. [If you sign in using Facebook, we may also request access to other permissions related to your account, such as friends, recordings, and likes, and you can choose to grant us or us deny access to each individual permission.]

We will only use the information we receive for the purposes described in this privacy policy or as clearly indicated to you on the Sites. Please note that we do not control and are not responsible for other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In short: we may transfer, store and process your information in countries other than yours.

Our servers are located in Amazon AWS in Western-Zone2. If you access our sites from outside Western-Zone2, please be aware that your information may be transferred, stored and processed by us at our facilities and by third parties with whom we may share your personal information (see 'Disclosure of Your Information Above).

If you are located in the European Economic Area, these countries may not have data protection or other laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

WHAT IS OUR POSITION ON THIRD PARTY WEBSITES?

Bottom Line: We are not responsible for the security of any information you share with third party vendors who advertise, but are not affiliated with, our websites.

The Sites may contain advertisements from third parties who are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the security and confidentiality of any data you provide to third parties. Data collected by third parties is not covered by this privacy policy. We are not responsible for the content or the privacy and security practices and policies of third parties, including other websites, services or applications that may be linked to or from the Sites. You should review the policies of these third parties and contact them directly to answer your questions.

HOW LONG DO WE KEEP YOUR INFORMATION?

In short: we keep your information for as long as necessary to fulfill the purposes described in this privacy policy, unless otherwise required by law.

We will only retain your personal information for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other requirements. legal obligations). No purpose of this policy will require us to retain your personal information longer than the period during which you have an account with us.

Where we have no legitimate business need to process your personal information, we will delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in archives of backup), we will securely store your personal information and isolate it from further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have put in place appropriate technical and organizational security measures designed to protect the security of all personal information that we process. However, please remember that we cannot guarantee that the Internet itself is 100% secure. Although we do our best to protect your personal information, the transmission of personal information to and from our sites is at your own risk. You should only access the services in a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

Bottom Line: We do not knowingly collect data or market from children under the age of 18.

We do not knowingly solicit or market data from children under the age of 18. By using the Sites, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to the use of the Site [and Application] by such minor dependent. If we learn that personal information from users under the age of 18 has been collected, we will deactivate the account and take reasonable steps to promptly remove such data from our records. If you are aware of any data we have collected from children under the age of 18, please contact us at %mail_contact% .

WHAT ARE YOUR PRIVACY RIGHTS?

In Brief: [In some regions, such as the European Economic Area, you have rights which give you greater access and control over your personal information.] You can review, modify or terminate your account at any time .

In some regions (such as the European Economic Area) you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) limit the processing of your personal information; and (iv) where applicable, data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will review and act on any request in accordance with applicable data protection laws.

If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the legality of processing prior to its withdrawal.

If you are from the European Economic Area and believe that we are illegally processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: local data protection supervisory authority

Account information

You can view or modify your account information at any time or terminate your account by:

Upon your request to terminate your account, we will deactivate or remove your account and information from our active databases. However, certain information may be kept on our files to prevent fraud, troubleshoot problems, assist with any investigation, enforce our terms of use and / or comply with legal requirements.

Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. If you prefer, you can generally choose to configure your browser to delete cookies and refuse cookies. If you choose to delete cookies or refuse cookies, this could affect certain features or services of our sites. To opt out of interest-based advertising from advertisers on our site, visit COOKIES POLICY

Email Marketing Opt-Out: You can unsubscribe from our marketing email list at any time by clicking the unsubscribe link in any emails we send or by contacting us for help contact details provided below. You will then be removed from the marketing mailing list - however, we will still need to send you service related emails which are necessary for the administration and use of your account. You can also unsubscribe by:

DO RESIDENTS OF CALIFORNIA HAVE ANY PRIVACY RIGHTS?

Bottom Line: Yes, if you live in California you have specific rights regarding access to your personal information.

Section 1798.83 of the California Civil Code, also known as the 'Shine The Light' law, allows our users in California to request and obtain information from us, once a year and free of charge. categories of personal information (if any) we have disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with whom we have shared personal information during the immediately preceding calendar year. If you are located in California and would like to make such a request, please send us your request in writing using the contact details provided below.

DO WE PROVIDE UPDATES TO THIS POLICY?

In Brief: Yes, we will update this policy as necessary to remain compliant with applicable laws.

We may update this privacy policy from time to time. The updated version will be indicated by a “Revised” update date and the updated version will take effect as soon as it is available. If we make material changes to this Privacy Policy, we may notify you either by prominently posting notice of such changes or by sending you a notification directly. We encourage you to frequently review this privacy policy to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any questions or comments about this policy, send us an email at %mail_contact% .

If you are from the European Economic Area, the “controller” for your personal information is [INSERT COMPANY NAME]. You can contact us directly regarding the handling of your information by email at %mail_contact%

If you have any further questions or comments about us or our policies, email us at %mail_contact% .